Last Updated: April 30, 2025
By booking a water tank cleaning service from AquaClean Tank Services via phone or WhatsApp, you agree to the following terms and conditions. Please read them carefully before proceeding.
AquaClean offers professional cleaning and disinfection of domestic and commercial water tanks. Our service includes sludge removal, brushing, pressure washing, chemical disinfection, and final vacuuming — based on tank size and accessibility.
Appointments are accepted only via phone or WhatsApp. A service is considered booked once a time slot and address have been confirmed by our team. We do not offer pre-payment or online booking via our website.
You may cancel or reschedule free of charge by notifying us at least 2 hours before your slot. Same-day cancellations after dispatch may incur a ₹100–₹300 visit fee based on location.
Payments are accepted in cash, UPI, or bank transfer after service completion. No payment is collected in advance unless explicitly agreed for large-scale or AMC projects.
Since we collect payment post-service, refunds are rarely needed. In case of a quality issue, we offer free re-cleaning within 48 hours. For more, see our Refund Policy.
You are responsible for ensuring tank accessibility and informing us of any special conditions (e.g. pets, medical issues, low water pressure). You must keep children, food, and electricals away from the service area during cleaning.
We are not liable for issues arising from pre-existing damage to tanks or pipes. Water shortage or non-functional pumps may delay service. Our liability is limited to the cost of the service only.
These terms may be updated at any time. Changes will be posted on this page. Continued use of our services implies acceptance of updated terms.
📧 Email: support@aquacleantanks.site
📞 Phone: +91 98761 23450
📍 Address: Sector 57, Gurugram, Haryana, India – 122003